Privacy Policy
Last updated: October 21, 2025
Note: This is a translation of the original German version of our Privacy Policy. In the event of any discrepancies or interpretive differences between this translation and the German version, the German version shall prevail.
1. Controller
ceed digital innovation GmbH
Martinstraße 25/4, 3400 Klosterneuburg, Austria
Email: privacy@augedo.com
ceed digital innovation GmbH ("ceed", "we") operates digital services including the website https://www.augedo.com and several web applications (https://app.augedo.com, https://insights.augedo.com, https://impact.online, https://agents.augedo.com).
Protecting your personal data is of great importance to us. This Privacy Policy informs you about the type, scope, and purpose of our data processing activities and your rights under the General Data Protection Regulation (GDPR).
2. Purpose and Legal Basis of Data Processing
We process personal data (e.g., name, email address, contact details) to:
- provide and improve our website and web applications,
- respond to user inquiries and provide support,
- manage user accounts and communication,
- analyze usage and optimize our services.
The processing is carried out on the basis of the following legal provisions:
- Art. 6(1)(b) GDPR – for the performance of a contract or pre-contractual measures,
- Art. 6(1)(f) GDPR – for our legitimate interest in providing and improving our digital services,
- § 96(3) TKG – (Austrian Telecommunications Act).
3. Use of AI Systems (Anthropic, OpenAI, Fal.ai)
To enable automated text, code, and image generation, we use the following third-party AI services:
| Provider | Purpose | Location | Privacy Policy |
|---|---|---|---|
| Anthropic PBC ("Claude") | Text and code generation, semantic analysis | San Francisco, USA | anthropic.com/legal/privacy |
| OpenAI LLC ("GPT", "DALL·E") | Text, code, and image generation | San Francisco, USA | openai.com/privacy |
| Fal.ai, Inc. | AI-based image generation | USA | fal.ai/privacy |
Purpose and Data Processing
- These AI systems process text or image prompts that you enter to generate content or suggestions.
- We have implemented organizational and contractual measures to prevent the transmission of personal data through these interfaces.
- However, since it cannot be technically ruled out that users voluntarily submit personal data, such processing is based on Art. 6(1)(f) GDPR (our legitimate interest in providing innovative and efficient services).
Data Transfers and Retention
- The providers process data in the United States.
- Transfers are made on the basis of the EU–US Data Privacy Framework and Standard Contractual Clauses pursuant to Art. 46 GDPR.
- Anthropic: Data may be stored for up to 30 days (without consent) or up to 5 years (if consent to model training is given).
- OpenAI and Fal.ai: Data are retained only as long as necessary to generate the respective outputs.
- ceed stores prompts and results only in anonymized form.
4. Data Storage
- Personal data are stored only for as long as necessary to fulfill the stated purposes or as required by law.
- Anonymized content and usage data may be stored for analytical and statistical purposes on an ongoing basis.
5. Recipients and Data Processors
We collaborate with trusted third-party providers (processors) to deliver our services:
| Provider | Purpose | Location / Processing |
|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure and hosting | AWS EMEA SARL, Luxembourg (data centers in Ireland) |
| PostHog Inc. | Usage analytics and error diagnostics | Frankfurt (EU) / USA |
All processors are contractually bound to comply with the GDPR and implement appropriate safeguards.
6. Your Rights
You have the following rights under the GDPR:
- Right of access (Art. 15)
- Right to rectification (Art. 16)
- Right to erasure ("right to be forgotten") (Art. 17)
- Right to restriction of processing (Art. 18)
- Right to data portability (Art. 20)
- Right to object (Art. 21)
To exercise these rights, please contact us at privacy@augedo.com.
You also have the right to lodge a complaint with the Austrian Data Protection Authority if you believe that your personal data are being processed unlawfully.
7. Data Security
We implement technical and organizational measures to protect your data from loss, manipulation, or unauthorized access, including:
- encrypted data transmission (HTTPS/TLS),
- access restrictions and role-based authentication,
- two-factor authentication for administrative access,
- regular security audits and updates.
Our security measures are continually adapted to the current state of technology.
8. Updates to this Policy
- We may update this Privacy Policy from time to time, for example due to changes in legal requirements or new technologies.
- The latest version is always available at https://www.augedo.com/privacy-policy.
This privacy policy was last updated on October 21, 2025.